

For the sake of sanitization, we DO NOT accept exchanges or returns, unless your package was damaged when delivered to you. Please contact us via email to hello@vivbody.com if your product arrived damaged and we will work for an in store credit or full refund.
Our body butters are made with natural, heat-sensitive ingredients and do not contain artificial stabilizers. During warmer months or in high-temperature areas, your butter may arrive melted or softer than usual. This does not affect the quality or benefits of the product.
To restore your butter to its original texture:
Simply place the container in the refrigerator for 20–30 minutes until it firms up. If it has completely liquified, give it a gentle stir before refrigerating to ensure an even texture.
For best results, store your body butter in a cool, dry place away from direct sunlight.
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